Privacy Policy — Media Grizzly

Media Grizzly ("Media Grizzly," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices. It applies to this website and to any services we provide, including SMS/text messaging.

Information we collect

Information you give us — such as your name, email address, phone number, business details, and the contents of messages you send through our contact form, email, or phone.
SMS / mobile information — if you opt in to text messages, we collect your mobile phone number and records of messages sent and received.
Technical information — basic, non-identifying server logs (such as IP address and browser type) used to keep the site secure and working.

How we use information

To respond to your inquiries and provide the services you request.
To send you service-related text messages and alerts that you have opted in to receive.
To operate, secure, and improve our website and services.
To meet legal, tax, and regulatory obligations.

Mobile information is never sold or shared. We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes. Information may only be shared with service providers (such as our messaging carrier) strictly to deliver the messages you have requested.

SMS / text messaging

Mobile opt-in and consent are never shared with third parties for marketing. If you opt in to receive text messages, message frequency varies and message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP. See our SMS Program & Opt-in page for full details.

How we share information

We share information only as needed to operate: with trusted service providers (for example, our SMS/voice provider and email provider) who process it on our behalf, or when required by law. We do not sell your personal information, and we do not share data with third parties for marketing or promotional purposes.

Third-party sharing for marketing and promotional purposes excludes text messaging opt-in data and consent; this information will not be shared with any third parties. SMS/text messaging opt-in data is not shared with third parties.

Data security & retention

We protect information with reasonable administrative and technical safeguards, including encryption in transit and least-privilege access. We keep information only as long as needed for the purposes above or as required by law, then delete it.

Your choices

Opt out of texts at any time by replying STOP.
Request access to, correction of, or deletion of your personal information by contacting us.

Children

Our website and services are intended for businesses and adults. We do not knowingly collect information from children under 13.

Changes

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.

Contact

Questions about this policy or your information? Contact us:

Media Grizzly · Colorado Springs, CO
Email: jordan.pesavento@kulerlabs.com
Phone: (719) 359-3291